How We Use Your Personal Data

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  1. Version

    This is version 2018.1 of the policy. It is effective as of 23rd of May 2018 and supersedes all previous versions.

  2. Terms

    DPA
    means the Data Protection Act 1998
    GDPR
    means the General Data Protection Regulations which come into force in the EU in 2018
    PID
    means personally identifiable data as defined under the terms of the GDPR
    We, Us, Our
    means Openstrike
    You, Your
    means the person reading this document and/or the organisation(s) which they represent
  3. Controller

    The Data Controller is Openstrike and the Data Protection Officer for Openstrike is the proprietor. The Data Controller may be reached by sending a plain text email to gdpr_processing@openstrike.co.uk with subject line "FAO: Data Controller".

  4. Accuracy

    By agreeing to this policy you warrant that any PID provided by you is correct at the time of provsion and will be maintained by you in a timely manner for the duration of its retention.

  5. Purpose

    The PID is retained for the purpose of supplying you and/or your colleagues and/or your organisation with goods and/or services. If you have no interest in our goods and/or services then you should not provide your PID to us in the first place.

    The PID may also be used for logging and auditing of communications. Communications to and from us may be recorded in whole or in part and if that includes various PID then such data will also be retained.

  6. Data Retention

    PID will be retained by us until

    1. it is no longer a legal or operational requirement for us to retain it AND
      1. you request its removal OR
      2. we deem it to be obsolete

    Obsolescence times for data categories are as follows:

    • 48 months: communications metadata
    • 90 months: sales/purchase data
    • 360 months: everything else
  7. Data Sharing

    PID provided to us may be further disseminated by us in the following circumstances only

    1. As legally required by any statutory body
    2. As required by our suppliers in fulfilment of your purchases. These suppliers may be: couriers, certificate authorities, domain registries or registrars, hosting service providers, banks or other payment processors, etc.
    3. As required by our appointed auditors and accountants
    4. To you or your agents or to any person reasonably purporting to be you or your agents as part of a data subject request
  8. Locations

    PID will be stored by us in the United Kingdom only. If shared with other parties as above this restriction may no longer apply.

  9. Amendments

    You must inform us immediately via our automated systems once you become aware of any PID which you had previously provided to us and which has changed. If you are unaware of the correct automated system to use for this process you may contact us via email on gdpr_processing@openstrike.co.uk

    If we become aware of incorrect, invalid or outdated PID relating to you we will contact you to ascertain the validity of the data and then make corrections to the data held as applicable. We may make these changes if you are uncontactable and we have reasonable grounds to suspect that the changes are warranted.

  10. Data Subject Requests

    You may request a full report of your PID which we hold at any time via our automated report generators.

    Customers of our ethernet cables shop should use the report generator at https://www.ethernetcables.co.uk/changedetails.cgi.

  11. Supervisory Authority

    The supervisory authority for the protection of your PID is the Information Commissioner’s Office (ICO). If you have any complaints regarding the protection of your PID you may lodge a complaint with that office.

    If you object in whole or in part to the principle or the implementation of the GDPR and you are an EU citizen please contact your MEP. If you are not an EU citizen then please contact the President of the European Commission.

  12. Breach Reporting

    Any breach or suspected breach of our systems, premises or records resulting in the potential compromise of PID will be reported to the Supervisory Authority within 48 hours of its detection.

    Similarly, any breach or suspected breach of your systems, premises or records resulting in the potential compromise of PID should be reported to us and to the Supervisory Authority by you within 48 hours of its detection.